Effective Date: January 01, 2025 

At Joyce Privileged by the Cross, accessible at https://joycepriviledgedbythecross.com/, your privacy and the protection of your personal data are of paramount importance to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information. It also outlines your rights and how you can exercise them in accordance with applicable privacy and data protection laws.

By using our website, you agree to the terms of this Privacy Policy.

1. Scope and Applicability

This Privacy Policy applies to all users of our website and services, including visitors, registered users, and anyone interacting with us through our website. It governs the collection, processing, and protection of personal and non-personal data related to your use of our website and services.

2. Information We Collect

We collect various types of information depending on how you interact with our website:

a. Personal Data

Personal data is information that can identify you directly or indirectly. Examples include:

• Name
• Email address
• Phone number
• Billing address
• Payment information (processed securely by third-party providers and not stored on our servers)

b. Non-Personal Data

Non-personal data refers to information that cannot directly identify you. Examples include:

• Browser type
• IP address
• Device information (e.g., operating system, screen resolution)
• Website usage statistics collected via cookies and analytics tools

c. Sensitive Data

We do not intentionally collect sensitive data such as health information, religious beliefs, or political opinions. If you provide such data voluntarily, you consent to its processing as described in this Privacy Policy.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms, subscribe to newsletters, contact us, or make purchases.
• Automatically: Through cookies, tracking technologies, and server logs when you interact with our website.
• Third-Party Sources: From trusted third-party services, such as payment processors or analytics providers.

4. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our website and services.
• To process payments or donations securely.
• To send communications, including updates, newsletters, or promotional offers (only with your explicit consent).
• To analyze website usage patterns for performance and improvement.
• To comply with legal obligations and enforce our terms of use.

We will not use your personal data for purposes other than those specified without your consent, unless required by law.

5. Legal Basis for Processing Personal Data

We process personal data in accordance with the following legal bases:

• Consent: When you provide explicit consent for specific activities, such as subscribing to newsletters.
• Contractual Obligations: To fulfill agreements, such as processing payments or delivering services.
• Legitimate Interests: To enhance website performance and user experience.
• Legal Compliance: To comply with applicable laws and regulations.

6. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your data. However, we may share your information in the following scenarios:

• Service Providers: With third-party providers who assist with payment processing, analytics, or email delivery.
• Legal Requirements: When disclosure is required by law or necessary to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

All third-party partners adhere to strict data protection standards.

7. Data Protection and Security

We employ advanced security measures to safeguard your data:

• Encryption: All data transmitted through our website is encrypted using SSL/TLS protocols.
• Access Control: Only authorized personnel have access to your personal data.
• Data Minimization: We collect only the data necessary for specific purposes.
• Regular Monitoring: Our systems are regularly monitored for potential vulnerabilities and threats.

While we strive to protect your information, no method of transmission or storage is completely secure. You use our website at your own risk.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site performance.

a. Types of Cookies

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Track user behavior to optimize our website.
• Marketing Cookies: Deliver personalized content and advertisements.

b. Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your user experience on our website.

9. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right to Access: Obtain a copy of the personal data we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain circumstances.
• Right to Restrict Processing: Limit how we use your data in certain situations.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Revoke consent for data processing at any time.

To exercise your rights, contact us at ptbc@joycepriviledgedbythecross.com.

10. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon expiration of the retention period, your data will be securely deleted or anonymized.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this policy periodically to stay informed.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: ptbc@joycepriviledgedbythecross.com

Thank you for trusting Joyce Privileged by the Cross with your personal data. Your privacy matters to us.